CEO Survey 2023: Diminished Optimism for the Road Ahead

For the last three years, GLG has surveyed CEOs around the world about the year that has gone by and their expectations for the one to come. Our GLG CEO Survey: 2023 draws from a panel of global CEOs from our premier network of professionals across nearly every industry or country. This survey, conducted in […]

Survey | CFO Perspectives on the Global Economy

The world is facing a historically significant confluence of crises. The COVID-19 pandemic continues to impact businesses; the Russia/Ukraine conflict is creating supply chain challenges and driving an energy crisis in Europe; and surging inflation, combined with the threat of a long-term global recession, is threatening to significantly slow economic growth. Demographics To better understand […]

Survey | Hotel Operators: COVID Impact and Recovery

When the pandemic hit, the world as we knew it essentially shut down. Lockdown orders kept us in our homes, and for most of us, travel was confined largely to a walk to the corner store. A holiday excursion was not only inconceivable; it was impossible. With travel so severely curtailed, the hospitality industry was […]

Interview | Understanding the Why: The Necessity of Insights

First off, how do you define insight? I define insight as understanding the deeper dynamics of what is going on: why it’s happening and how it’s happening. Insight means getting at more of the story, understanding especially why exceptions happen. Insight goes deeper than just telling you there are differences in a specific topic; it […]

Avoiding Bias in Market Research: Types of Bias

Bias happens. Just being human means you have many biases. They’re inherent in our preferences, our likes and dislikes, our expectations and experiences. Biases are underlying factors that cause prejudices that can lead us to favor one thing over another, even though the thing in question may have little or no material difference. In a […]

Interview | Insight Can Clarify Our Observations 

How do you define insight? For me, insight is most easily defined as information that reveals something or someone’s true nature. It penetrates below the surface layer, not only to confirm and/or defy our observations, but to clarify them. Clarification is the key differentiator between information and insight. What is the difference between information and […]

Interview | Insight Lies Beyond Information

How do you define insight, and how is it different from information? Insight is a broad term. It could have many definitions, but for the sake of our conversation, let’s focus on “insight helps businesses make better, more informed decisions.” When you unpack this premise, you get to an “insights value chain” that goes from […]

The Problem of Bias

Bias distorts truth. It is wrapped up with our humanity, a bug in the system that we don’t often recognize. Bias can be as straightforward as unconscious preference and it can be simple or sinister. But, however they manifest, the biases we harbor interfere with our ability to understand the real environment around us. Facts […]