Top 10 Techniques to Build Quick Rapport with Anyone

When I worked for the FBI, I recruited spies. I worked specifically against foreign spies in the United States. My job was to recruit them to our side. Recruiting an active intelligence officer is what I call the toughest sales job in the world. I’m selling American patriotism to a foreign intelligence officer. As you […]

The Route to More Persuasive Business Communication

In communication, emotion leads and logic follows. Science tells us that as much as we like to think of ourselves as rational actors, the truth is that we make decisions first with our hearts or guts and then milliseconds later come up with reasons to justify our emotional responses. Communicating persuasively is a balancing act […]

Train Your Brain to Be a Better Leader

Have you ever confronted an employee for a mistake only to regret your words, and then think of exactly what you should have said 20 minutes later? It’s frustrating, but your immediate response has to do with the way your brain works. Specifically: Misconceptions about emotional intelligence can keep you from having a strong executive […]

How to Land a Corporate Board Seat

Serving on boards is a rewarding and enjoyable experience. Joining a board allows someone to leverage their industry competency, learn governance skills, expand their career portfolio, and help companies in unique ways. But landing a seat in the boardroom is not easy, and not all boards are the same. Board roles differ based on whether […]

The First Steps to Changing Anyone’s Mind

There comes a time in our professional lives when we want to change someone’s mind. You may want to persuade an investment committee that a certain course of action is the right one. Perhaps you want to convince your boss to fund a new initiative. You might need to break through to a tough client. […]

Decisions in the Boardroom

Pamela Thomas-Graham discusses her diverse career and roles at Credit Suisse, CNBC, and McKinsey & Co., where she was the first African-American woman to be named partner. Thomas-Graham also explores the impact of diversity on decision-making and the importance of creating career opportunities for others. Interviewed by Richard Socarides, GLG’s Head of Public Affairs   […]

Decisions in the C‑Suite

Former Pfizer CEO Jeff Kindler discusses how he became Chief Executive, what he wishes he had done differently, and explains his role in the passage of the Affordable Care Act. Kindler also discusses the importance of making time for professional development. Interviewed by Richard Socarides, GLG’s Head of Public Affairs   “While I was leading […]

Decisions with Purpose

Ken Mehlman, Head of Public Affairs at KKR and former Republican National Committee Chairman, explains the importance of overcoming confirmation bias when making decisions, how setbacks during the 2000 U.S. presidential election led to a revolution in political data modeling, and his role with the Chan Zuckerberg Initiative. Interviewed by Richard Socarides, GLG’s Head of Public […]

Risk-taking and Reinvention: Keys to Success

Crisis management expert Mary Jo Jacobi shares how risk-taking and reinvention has been critical to a successful career in corporate rebranding. As a leading woman in crisis management, Jacobi urges all women to speak up and say, “I can do this, it needs to be done. Let me do it.” Mary Jo Jacobi is a […]

Decisions in the Situation Room

Former U.S. Under Secretary of Defense for Intelligence Michael Vickers discusses his role in the 2011 raid in which Osama Bin Laden was killed, evaluating risk and strategic certainty, and how to create paths to success in the decision-making process. Interviewed by Eric Jaffe, GLG’s Head of Research for NAFS   “Unless you had definitive […]

Decisions in Hiring

Theoretical neuroscientist and entrepreneur Vivienne Ming discusses her research on unlocking human potential, using big data to understand hiring biases, and her upcoming book The Tax on Being Different. Interviewed by Richard Socarides, GLG’s Head of Public Affairs.   “‘The Tax on Being Different’ comes from this very simple idea, which we systematically found across all […]

Decisions in the Admissions Office

Jeffrey Brenzel, former Dean of Undergraduate Admissions at Yale, explains the elusive process by which admissions committees admit applicants and how this approach can be applied to help make better business decisions. Interviewed by Eric Jaffe, GLG’s Head of Research for NAFS   “What [we’re] trying to do is assemble the most interesting collection of […]